This page explains, in plain English, how the information you provide while using K9 Game is stored, how it is used, and who it may be shared with and when. We believe you have the right to know.
K9 Game never sells your data or shares it without authorisation.
Who This Policy Applies To: This Privacy Policy applies to anyone who uses K9 Game's website or app, or has opened an account. Continued use of K9 Game constitutes your acceptance of this policy.
Section 01
K9 Game takes your privacy seriously. This Privacy Policy explains how K9 Game collects, uses, and safeguards your personal information. We want you to use our services with full awareness and confidence.
This policy applies to the following:
This policy may be updated from time to time. Any changes will be reflected on this page, and for significant updates, you will be notified via email or in-app notification.
Section 02
K9 Game collects only the information necessary to provide its services and meet legal obligations. The list below clearly outlines the types of data we collect:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Gaming Activity | Betting history and win/loss records | Service Improvement & Legal Compliance |
| Device & technical information | IP address, device model, OS version | Security & Fraud Prevention |
| Location Data | Country, region (down to city level) | Geographic Restrictions Enforcement |
Important: K9 Game never stores your full bank card number or PIN. Payment information is processed in encrypted form only.
Section 03
K9 Game collects information through three primary methods:
Section 04
K9 Game uses your information solely for the following legitimate purposes. Each purpose is accompanied by an explanation of why it is necessary:
K9 Game never sells your information to advertising networks or data brokers. Your data is used solely to improve K9 Game's services.
Section 06
K9 Game uses internationally recognised technologies and practices to protect your data. The key elements of our security framework are outlined below:
In the event of a security breach, K9 Game will notify affected members within 72 hours and take all necessary action.
Section 07
Cookies are small text files stored in your browser or on your device. K9 Game uses the following types of cookies:
| Cookie Types | Purpose | Retention Period | Status |
|---|---|---|---|
| Essential Cookies | Login sessions & security | Cleared at end of session | |
| Functional Cookies | Language preference, theme settings | 1 Year | |
| Analytics Cookies | Page visits, usage patterns | 2 Years | |
| Marketing Cookies | Relevant Advertising | 90 days |
You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may prevent K9 Game from functioning properly.
Section 08
As a K9 Game user, you have important rights over your personal data, backed by international privacy laws:
Right to Access Information
You may request to see what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
Request to opt out of your data being used for marketing purposes.
Right to Data Portability
You may request your data in a portable format.
Marketing Opt-Out
You can opt out of promotional communications at any time.
To exercise any of these rights, email us at support@k9game.click or reach out via live chat. We will respond within 30 days.
Section 09
For any privacy-related questions, complaints, or rights requests, please contact K9 Game's Data Protection Officer:
Support@k9game.click
Live Chat
Active 24/7
We will provide an initial response within 7 business days of receiving your complaint and aim to deliver a full resolution within 30 days.
Our Core Security Pillars
K9 Game never sells your information to any advertising company, data broker, or third party. Your data belongs to you.
256-bit AES encryption — the same standard used by banks. Intercepting your data is virtually impossible.
We only collect what is strictly necessary. Requesting more data than needed goes against our principles.
All data is automatically deleted 5 years after account closure. We do not retain information beyond what is necessary.
K9 Game staff may access data on a need-to-know basis only. All access is logged and monitored.
K9 Game complies with GDPR guidelines and regularly participates in third-party privacy audits.
You've read our Privacy Policy — and seen just how transparent we are. Join K9 Game today with complete confidence.